Refund Policy

Refund Eligibility

To qualify for a refund:

• The item must be unused, unopened, and in original condition.

• Refund requests must be submitted within 180 days of purchase.

Refund Request Procedure

• Apply for a refund via our user-friendly refund section on www.neatdrobe.shop.

Refund Processing

• Once we receive and inspect the returned item, refunds will be processed within 5-10 business days.

• The refund will be issued to the original payment method. Processing times may vary depending on your payment provider.

Non-Refundable Items

Certain items, such as personalized products, undergarments, and promotional sale items, are non-refundable. This will be clearly indicated on product pages.

Our goal is to ensure a fair and transparent refund process.